Welcome to Acklam Smiles

The home of the Independent Dental Practice, here in Acklam, Middlesbrough.

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WE REMAIN OPEN FOR YOUR IMPORTANT ROUTINE APPOINTMENTS AND ALL TREATMENTS. PLEASE READ THE VITAL INFORMATION BELOW BEFORE YOU ARRIVE. WE WAIVED ALL MISSED APPOINTMENT FEES DURING THIS LAST DIFFICULT YEAR, BUT THE CHARGE WILL BE REINTRODUCED FROM AUGUST 2021, AS THE PRACTICE CANNOT MANAGE HIGH DEMAND FOR APPOINTMENTS WHEN SOME PATIENTS FAIL TO ARRIVE. ONE DAY IT MAY BE YOU WHO NEEDS HELP URGENTLY- SO PLEASE, DON’T LET US DOWN- LET US KNOW! WE ARE PROUD THAT WE HAVE BEEN ABLE TO KEEP ALL OUR STAFF ILLNESS AND COVID FREE, SINCE WE REOPENED IN JULY 2020 AND THEREFORE WILL TO CONTINUE TO FOLLOW ALL MEASURES BELOW WHEN RESTRICTIONS EASE IN SUMMER 2021.

As a Dental Practice, we work in an environment where the prevention of the spread of a whole range of infections is woven into everything we do. Our team has always worked tirelessly in the background to achieve this safe environment for you. In addition to our usual scrupulous cross infection control measures, throughout earlier lockdowns we paid particularly close attention to all professional guidance and updates related more specifically to Coronavirus.

REST ASSURED

Although we are looking forward to seeing you I am sure that you will realise that we have had to make some changes to our routines. We have invested in a fogging machine, enabling us to fog the whole building and its contents regularly with powerful anti viral agents, which protect all surfaces and air spaces. We have also introduced air purifiers to kill airborne viruses and bacteria in all areas.  We will be doing everything we can to help you feel at ease and you can have full confidence that everything necessary will be done to take care of you and that our cross infection procedures will, as always, be stringent, to help keep you and our team safe when you next visit us.

Amongst the new things YOU may notice happening are the following:

YOU ARE STILL ASKED TO WEAR A MASK , AND ATTEND ALONE WHEREVER POSSIBLE, EXCEPT FOR FAMILY APPOINTMENTS

YOU ARE ASKED TO KNOCK AT THE WINDOW NEXT TO THE FRONT DOOR AND THEN PERHAPS REMAIN IN YOUR CAR, WHERE POSSIBLE, UNTIL YOUR EXACT APPOINTMENT TIME

WE HAVE DECIDED TO REMOVE ALL BOOKS, MAGAZINES, NEWSPAPERS AND TOYS AS THEY CANNOT EASILY BE DISINFECTED, SO FEEL FREE TO BRING YOUR OWN

YOU WILL BE ADVISED TO SANITISE HANDS AND ENCOURAGED TO REMAIN SAFELY APART FROM OTHER PEOPLE 

YOU WILL SEE THAT WE HAVE ERECTED SAFETY SCREENS AT RECEPTION

YOU MAY NOTICE THAT STAFF AND CLINICIANS ARE WEARING A HIGHER LEVEL OF PROTECTIVE EQUIPMENT DEPENDING ON YOUR APPOINTMENT TYPE

YOU ARE ASKED TO PAY ANY FEES BY CONTACTLESS CARD IF POSSIBLE

YOU MAY NOTICE THAT THERE ARE FEWER PEOPLE ABOUT, AS WE STAGGER CLINICIANS STARTING AND LEAVING TIMES AND IN SOME CASES, CHANGE THEIR DAYS WORKED, TO MINIMISE PATIENT NUMBERS IN THE BUILDING

YOU WILL BE ASKED TO LEAVE THE PRACTICE BY A DIFFERENT DOOR TO AVOID PATIENTS WHO ARE JUST ARRIVING

AND FINALLY, PLEASE READ THE FOLLOWING CAREFULLY TO HELP IDENTIFY POTENTIAL INFECTION RISKS

Do you have a fever or have you experienced a fever within the past 14 days?

Have you experienced a recent onset of respiratory problems, such as a cough or difficulty in breathing, within the past 14 days?

Have you come into contact with a patient with confirmed Covid infection within the past 14 days?

Have you had close contact with at least two people with documented experience of fever or respiratory problems within the last 14 days?

If you have replied yes to any of the above questions, and have no fever, you should postpone your appointment until 10 days after the exposure event.

If you have replied yes to any of the above questions, and have a fever, you should immediately quarantine, and should report the case to the infection control department of the hospital

If you have replied no to all the above questions, and have no fever,

That’s perfect but……………

PLEASE INFORM US IF ANY OF THE ANSWERS CHANGE BEFORE YOUR APPOINTMENT DAY

Thank you in advance for all your support and take great care for all our sakes.

D R STUBLEY , G LANGHORN, S E MAKEPEACE AND ALL THE TEAM

HOW IT ALL BEGAN

The practice was founded in 1984 by the principal, Denis Stubley and grew rapidly. The first patients very quickly encouraged family and friends to visit our forward thinking surgery to experience the high standard of service on offer.

Our building is a local landmark because of its unusual shape. Originally the Acklam Post Office, then later a bridal boutique, we still have the evidence of the hole in the floor where Mr Sherret, the postmaster at the time, deflected the rifle shot of an armed gunman attempting a robbery. Mr Sherret was awarded the OBE for his bravery and both he and his wife became cherished patients at the practice. They did find having treatment in their old sitting room a little strange at first!

Paintings of the original 1930s building and the more recent metamorphosis into a dental practice, can be seen in the entrance to our building, painted by Mr Sherret himself.

The practice took the title of THE INDEPENDENT DENTAL PRACTICE in April 2006 and we now provide every aspect of treatment and care on a fully private basis, allowing our patients to have the very best treatments available throughout the world today, without any constraints or restrictions.

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We welcome families, adults and children, in fact all those patients who simply want the very best for themselves and their loved ones.

Our aim is to provide high quality care at reasonable cost and the very best of treatments available, in a relaxed, comfortable and safe environment. Our clinicians are committed to continuing post graduate education and keeping abreast of advances in modern dentistry, in order to maintain the high standards our patients have come to expect from us.

Worldwide research shows that preventative dentistry, delivered on a regular basis, greatly reduces the risk of dental disease and provides a platform for a lifetime of improved oral health. We encourage such an approach and with this in mind we have designed our Dental Membership Plans to reward loyal patients, allowing us to plan their dental care more effectively, to provide the best chance of keeping them dentally fit and to reduce the need for future treatment.

Explore our website to find out everything you need to know about our Membership Plans for both adults and children, our treatments, our services and our team. Alternatively, if you would like to speak to a real person, our receptionists are well informed and very friendly and will endeavour to answer all your questions by phone, or feel free to pop in at any time and we will show you around and give you all the information you need to take away with you and read at your leisure.