Information Section

Explore our website to find out everything you need to know about our Membership Plans for both adults and children, our treatments, our services and our team. Alternatively, if you would like to speak to a real person, our receptionists are well informed and very friendly and will endeavor to answer all your questions. They also have information which can be posted to you to consider at home if you prefer.

Telephone:01642 815016 to speak to our receptionists.
01642 815016

Dental Emergencies

Dental problem?


First and foremost, do not panic or worry. We are always available to help our registered patients, it is as simple as that. We try very hard to deal with urgent problems the same day we are made aware of them. If you have an unexpected emergency such as a dental accident or toothache, even out of hours or during bank holidays, which you genuinely feel cannot wait until the surgery is next open, then please ring one of the following emergency numbers and if you have a pen and paper to hand , you will be given clear insructions on how to proceed:



AWAY FROM HOME IN THE UK  : 0800 525 631 


AWAY FROM HOME OVERSEAS  : +44 1747 820 841


If you need to be seen out of surgery hours there is a charge for the dentist re-attending the practice of £135. For those patients in our membership scheme, the associated DPAS insurance policy comes into effect and only an excess of £15 is charged to open the practice out of hours. The insurance scheme contributes the balance. Standard treatment charges will then apply. (Please read your Supplementary Insurance policy document for full details.)

In the event of a child having an accident, especially one which involves a front permanent (adult) tooth, it is most important to act quickly. If the tooth has been knocked out completely then place it in a cup of milk if possible, or clean water if milk is not available and contact your dentist immediately. In some cases it is possible to re-plant and save a tooth if treatment can be carried out quickly. Remember that any injury to the mouth, however slight, can often result in a lot of blood which can be frightening for everyone involved. If you cannot place the tooth in milk, try to have the patient keep the tooth in their mouth, lying between the cheek and the teeth. 
If either an adult or a child patient receives a blow to the face or jaw, we would always recommend you contact your dentist, if possible, before casualty, assuming no other life threatening injuries have occurred. Your dentist has the specialist knowledge required to deal with injuries to the mouth, teeth and gum areas which may not be available on a visit to the hospital.